Effective date: July 23, 2026

Last updated: July 23, 2026

LB Platinum Holdings LLC respects the privacy of our website visitors, prospective clients, clients, business contacts, and other individuals who interact with us. This Privacy Policy explains how we collect, use, organize, disclose, retain, and protect personal information across our website, social media pages and lead forms, email, telephone, scheduling tools, consultations, client-intake processes, and related business services.

This Privacy Policy applies to information handled by LB Platinum Holdings LLC. Third-party websites, platforms, and services may have separate privacy practices. This Privacy Policy does not replace any confidentiality, data-protection, or records-handling terms contained in a client agreement, nondisclosure agreement, or statement of work.

Our Ethical Data Commitments

LB Platinum Holdings LLC is committed to responsible, transparent, and human-centered information practices. We aim to:

• Collect only information reasonably necessary for a defined business purpose.

• Use information in ways that are relevant to the relationship in which it was collected.

• Keep business records accurate by correcting, standardizing, and removing duplicate information when appropriate.

• Restrict access to authorized personnel and service providers with a legitimate need for the information.

• Retain information only as long as reasonably necessary for business, contractual, security, and legal purposes.

• Use reasonable administrative, technical, and organizational safeguards.

• Maintain meaningful human oversight when automation or artificial intelligence assists our work.

• Avoid intentionally placing sensitive, confidential, or proprietary client information into public consumer-grade artificial intelligence systems.

• Never sell personal information for monetary compensation.

1. Information We May Collect

The information we collect depends on how you interact with us.

Information You Provide

We may collect:

• Contact information, such as your name, professional title, business name, email address, telephone number, and preferred contact method.

• Inquiry and consultation information, such as your service interests, appointment details, operational concerns, project goals, budget or timing information you choose to provide, and consultation notes.

• Business and professional information, such as your organization, industry, role, business address, website, public professional profile, procurement interests, and relationship to an organization.

• Communications, including emails, form submissions, messages, feedback, and records of business conversations.

• Client-service information, such as onboarding details, project documentation, authorized contacts, deliverable requirements, approvals, and other information needed to perform an engagement.

• Transaction information, such as services purchased, payment status, invoices, and transaction records. Payment information may be collected directly by a payment processor. LB Platinum Holdings LLC does not intend to store complete payment-card numbers.

Please do not send Social Security numbers, government identification numbers, financial-account credentials, medical records, or other sensitive personal information through ordinary website forms, social media messages, or standard email unless we specifically request the information and provide an appropriate secure method.

Information Collected Automatically

When you visit our website or interact with our digital communications, we or our service providers may automatically collect:

• Internet Protocol address and approximate location derived from it.

• Browser, device, operating-system, and language information.

• Pages viewed, links clicked, referring pages, access times, and general interaction data.

• Cookie identifiers and similar technical information.

• Email-delivery and engagement information, where permitted.

Information From Other Sources

• We may receive relevant business-contact information from:

• Your employer, organization, or authorized representative.

• Referral partners, professional networks, events, and business relationships.

• Social media and professional platforms.

• Publicly available business directories, government records, procurement portals, and company websites.

• Service providers that support customer relationship management, scheduling, communications, analytics, fraud prevention, security, or lawful business-contact verification and enrichment.

We use information from these sources only for legitimate business purposes and subject to applicable law and platform requirements.

2. How We Use Information

We may use personal information to:

• Respond to questions, inquiries, and requests.

• Schedule, prepare for, and conduct consultations.

• Evaluate whether our services fit a prospective client's needs.

• Prepare proposals, agreements, scopes of work, invoices, and business records.

• Onboard clients and deliver requested services.

• Communicate about projects, appointments, service updates, and relationship matters.

• Maintain a customer relationship management system and an accurate history of authorized business interactions.

• Verify, standardize, organize, update, enrich, and remove duplicate business-contact records.

• Improve our website, services, workflows, customer experience, and internal operations.

• Measure engagement, understand general audience interests, and evaluate marketing performance.

• Send business-development or marketing communications where permitted, subject to available unsubscribe and opt-out rights.

• Protect our systems, accounts, clients, personnel, and business from fraud, misuse, security threats, and unlawful activity.

• Enforce agreements, resolve disputes, and establish, exercise, or defend legal claims.

• Comply with applicable laws, regulations, lawful requests, contractual obligations, and recordkeeping requirements.

• Carry out another purpose that we explain when the information is collected or that you authorize.

3. Customer Relationship Management and Data Integration

LB Platinum Holdings LLC may consolidate relevant information from authorized customer touchpoints into a customer relationship management and data-integration system. These touchpoints may include our website, social media and lead forms, email, telephone inquiries, scheduling tools, consultations, professional networking, proposals, and client-service interactions.

We may verify, standardize, organize, update, enrich, link, and remove duplicate records so that our information is accurate and useful. This process helps us respond consistently, prepare for consultations, avoid repeated requests for the same information, maintain relationship history, improve service, and identify appropriate follow-up.

Our data integration is intended to organize relevant and authorized business information. It is not intended to collect every available detail or information unrelated to a legitimate business relationship. We do not record calls or meetings without providing notice and obtaining consent where required by law.

4. Automation and Artificial Intelligence

LB Platinum Holdings LLC may use automation and artificial intelligence to assist with limited business functions such as routing inquiries, organizing records, identifying duplicate or incomplete fields, summarizing authorized business communications, preparing internal drafts, analyzing operational patterns, and supporting quality control.

We maintain human oversight over material business decisions and client-facing work. We do not rely solely on artificial intelligence to make decisions that produce legal or similarly significant effects about an individual.

We do not intentionally submit sensitive personal information, confidential client records, proprietary financial information, or protected client materials to public consumer-grade artificial intelligence systems. When artificial intelligence is used in an authorized business workflow, we seek to apply appropriate access controls, data minimization, de-identification where practical, and human review.

5. Cookies, Analytics, and Similar Technologies

Our website and connected services may use cookies, pixels, tags, local storage, and similar technologies. These technologies may support:

• Essential functions, including security, navigation, and basic website operation.

• Functional preferences, such as remembering settings.

• Analytics, such as understanding website traffic, page performance, and general usage.

• Marketing measurement, such as evaluating whether a campaign or referral source led to a website visit, inquiry, or consultation.

Where available, you may use our cookie or privacy controls to accept, decline, or manage non-essential technologies. You may also adjust your browser settings, although blocking some technologies may affect website functionality. Third-party platforms may use their own cookies and process information under their own privacy policies.

6. How We Disclose Information

We may disclose personal information to the following categories of recipients for legitimate business purposes:

• Customer relationship management and data-integration providers.

• Website hosting, cloud storage, document-management, and information-technology providers.

• Scheduling, communications, email, telephone, and collaboration providers.

• Payment processing, accounting, invoicing, and transaction-support providers.

• Analytics, advertising measurement, and marketing-support providers.

• Cybersecurity, identity, fraud-prevention, backup, and business-continuity providers.

• Professional advisers, such as attorneys, accountants, auditors, insurers, and compliance advisers.

• Government authorities or other parties when disclosure is required by law, needed to protect rights or safety, or reasonably necessary to respond to lawful process.

• Parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate protections.

• Other parties at your direction or with your consent.

Service providers may process information on our behalf to perform contracted functions. We seek to provide them only the information reasonably necessary for those functions.

LB Platinum Holdings LLC does not sell personal information for monetary compensation. Some privacy laws define “sale” or “sharing” more broadly to include certain analytics or advertising-related disclosures. Where an applicable law gives you a right to opt out of those activities, you may use the website's cookie or privacy controls or contact us using the information below.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Retention periods may depend on:

• The nature of the information and our relationship with you.

• The duration of an inquiry, consultation, project, or client relationship.

• Contractual, accounting, tax, insurance, procurement, audit, and legal requirements.

• Security, fraud-prevention, dispute-resolution, and records-management needs.

• Whether you have requested deletion, subject to lawful exceptions.

When information is no longer reasonably necessary, we may delete it, de-identify it, or securely dispose of it in accordance with our records practices.

8. Information Security

LB Platinum Holdings LLC uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Safeguards may include access restrictions, authentication controls, secure cloud services, system updates, workforce guidance, vendor review, and incident-response practices appropriate to the nature of the information.

No website, email system, transmission method, or storage platform can be guaranteed to be completely secure. Please use appropriate caution when sending sensitive information and use any secure channel we provide for client records.

9. Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Request access to or information about personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of certain information.

• Request a portable copy of certain information.

• Opt out of certain targeted advertising, sale, sharing, or profiling activities where applicable.

• Withdraw consent where processing is based on consent.

• Opt out of marketing communications.

• Appeal a decision concerning a privacy request where applicable law provides that right.

• Exercise your rights without unlawful discrimination.

To submit a privacy request, email Privacy@lbplatinumholdings.com with the subject line Privacy Request. Please describe your request and the email address or other information associated with your interaction. We may need to verify your identity and authority before completing a request. We will use verification information only for that purpose and will respond within the period required by applicable law.

We may deny or limit a request where permitted by law, including when information must be retained for security, legal, contractual, accounting, dispute-resolution, or other legitimate purposes.

10. Marketing Communications

You may opt out of promotional emails by using the unsubscribe method included in the message or by contacting us. Opting out of promotional communications does not prevent us from sending non-promotional messages related to consultations, transactions, projects, contracts, security, or other ongoing business matters.

If LB Platinum Holdings LLC offers text-message marketing in the future, we will provide any notices and consent mechanisms required by applicable law before sending promotional texts.

11. Children’s Privacy

Our website and services are intended for businesses and adult professionals. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

12. Third-Party Websites and Platforms

Our website and communications may link to third-party websites, social media platforms, scheduling tools, payment services, or other external services. Those services operate under their own terms and privacy policies. LB Platinum Holdings LLC is not responsible for the privacy practices of a third party acting independently from us.

13. Visitors Outside the United States

LB Platinum Holdings LLC is based in South Carolina, United States. If you access our website or provide information from another country, your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your location.

14. Changes to This Privacy Policy

We may update this Privacy Policy as our services, technology, practices, or legal obligations change. The “Last updated” date at the top of the page will show when the policy was most recently revised. If a change materially affects how we use previously collected personal information, we will provide any additional notice or obtain any consent required by applicable law.

15. Contact Us

For privacy questions or requests, contact:

LB Platinum Holdings LLC South Carolina, United States

Email: Privacy@lbplatinumholdings.com

Telephone: (803) 920-4399

Website: www.lbplatinumholdings.com